1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, and payment details provided when you book a delivery or create an account.
• Delivery Information: Details about the sender, recipient, and package contents necessary to provide courier services.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience and analyze website performance.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your delivery requests.
• Communicate with you about your shipments, including updates and customer support.
• Improve our services and website functionality.
• Send promotional offers and newsletters (with your consent).
• Comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, delivery, or website analytics.
• Legal Authorities: When required by law or to protect the safety and rights of our company and users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications or disable non-essential cookies.

To exercise these rights, please contact us at privacy@[yourdomain].com.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@lmicouriers.com.au
• Phone: +61912345689
• Address: 12 A 31/33 Chaplin Drive, Lanecove west NSW